Client Resource Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate closely with Client Success Managers, Recruiters, and Recruiting Management to enhance internal communication across departments.

• Coordinate with the Recruiting and Client Success teams to assess staffing requirements and position specifications.

• Evaluate job openings received from designated client facilities.

• Communicate job opening details to the recruiting team via emails, verbal discussions, or the job openings report.

• Act as the primary support for Client Success Managers.

• Provide direct supervision of departmental Teams Channels.

• Serve as the subject matter expert for account-type portal systems, if applicable.

• Collaborate with Recruiting Managers to facilitate offer execution within 48 hours.

• Assist in maintaining the accuracy and management of the CRM system for assigned accounts.

• Help process candidate submissions.

• Undertake additional responsibilities as assigned by management.

⛳️ Requirements

• High school diploma or equivalent is mandatory.

• A minimum of two (2) years of customer service or sales experience is necessary.

• Proven history of exceeding expectations with trustaff is required.

• Consistent record of mentoring and demonstrating leadership abilities is essential.

• A four (4) year degree in business or a related field is preferred.

• Previous experience in the healthcare or staffing sector is preferred.

• Commitment to the organization’s core values: Integrity, Compassion, and Excellence.

• Enthusiasm for leading, teaching, and training new team members.

• Strong proficiency in job boards, portals, research tools, and social media platforms.

• Excellent critical thinking abilities.

• Exceptional time management and multitasking skills.

• Strong customer service, negotiation, and interpersonal skills.

• Proficiency in Microsoft Office applications.

• Capability to work effectively within a team environment and address service issues with integrity, skill, and courtesy.

• Ability to effectively communicate and interact with colleagues and the public via telephone, email, video conferencing, and face-to-face contact.

• Manual dexterity, visual acuity, and auditory ability to operate office-related equipment are required.

• Ability to remain seated for extended periods at a keyboard and workstation.

• Capability to lift up to 15 pounds occasionally.

🏝️ Benefits

• Health insurance

• Dental coverage

• Vision insurance

• Flexible Spending Account (FSA)/Health Savings Account (HSA)

• Company-paid life insurance

• 401K with discretionary matching

• Paid time off

• Paid parental leave

• Tuition reimbursement