Client Partnership Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Transform national client priorities into a practical strategy for the Central region and ensure cohesive execution throughout the sales organization.

• Act as a strategic collaborator with client leadership across the Central region.

• Facilitate client business reviews, planning sessions, performance updates, and strategic conversations.

• Deliver comprehensive insights into Central region performance, including risks, opportunities, trends, and suggested actions.

• Formulate the overall strategy for the Central region in collaboration with the client, wholesaler leads, C.A. Fortune leadership, and partner agencies.

• Collaborate with AWG and UNFI Conventional wholesaler leads to address performance, distribution opportunities, customer dynamics, and priorities.

• Align wholesaler strategies with downstream retailer business leads and ensure effective execution.

• Discover opportunities for expanding distribution, enhancing promotional productivity, resolving assortment gaps, and fostering incremental growth.

• Establish accountability and ownership, track progress, and manage risks or gaps.

• Oversee Central region planning, evaluating shipments, consumption/POS, distribution, promotional performance, forecasts, inventory, and trade investment.

• Transform data into actionable strategies and adapt plans as business conditions evolve.

• Directly manage, mentor, and develop a dedicated team of three members.

• Lead through influence across C.A. Fortune, CA Carlin, wholesaler, retail, planning, insights, operations, and client teams.

• Set up operational rhythms, coordinate requests and action items, and ensure adherence to reporting requirements, deadlines, and commitments.

• Enhance processes, communication, accountability, and client service.

⛳️ Requirements

• Over 8 years of experience in Consumer-Packaged Goods, brokerage, client management, sales leadership, or a related field.

• Proven capability to create strategies and translate client priorities into actionable business plans.

• In-depth knowledge of the grocery and CPG go-to-market landscape, including the dynamics between manufacturers, wholesalers/distributors, brokers, and downstream retailers.

• Demonstrated ability to lead and influence within a complex, matrixed organization.

• Experience in leading, coaching, and developing direct reports.

• Strong analytical and business acumen with the ability to weave sales, POS, distribution, forecasting, promotional, and syndicated data into a broader business narrative.

• Established ability to build trusted relationships with senior client and internal leadership.

• Capacity to identify business risks and opportunities, providing clear, actionable recommendations.

• Strong executive presence, with the confidence to lead strategic conversations and present to senior audiences.

• Excellent written and verbal communication skills, along with strong organizational, prioritization, and follow-through abilities.

• Proficient in Excel and PowerPoint.

• Bachelor's Degree (not mandatory but preferred).

• Previous experience leading a national or regional CPG client partnership (preferred qualification).

• Familiarity with AWG, UNFI, and/or KeHE ecosystems (preferred qualification).

• Experience coordinating across multiple broker or agency organizations to implement a unified client strategy (preferred qualification).

• Knowledge of syndicated data sources including Nielsen, Circana/IRI, or SPINS (preferred qualification).

• Experience with trade promotion management and forecasting systems (preferred qualification).

🏝️ Benefits

• PTO & Sick Days

• 11 paid company holidays annually

• 1 Floating Holiday

• 2 paid volunteer days each year

• 3 months of fully paid parental leave (available to all genders)

• Medical, dental, and vision coverage

• Monthly cell phone allowance

• Paid company life insurance

• 401k with company matching

• Eligible for bonuses

• Summer hours (half-day Fridays from Memorial Day through Labor Day)

• Flexibility to work from home