Client Partner

This is a fully remote position, open to applicants in Brazil, +1 more country.

📋 Description

• Develop and maintain high-value relationships with clients

• Ensure the successful execution of AI data projects

• Serve as a trusted advisor, aligning client goals with project implementation

• Coordinate with internal teams to achieve excellent results

• Enhance client accounts by discovering new opportunities

• Broaden project portfolios while ensuring profitable engagements

• Act as the primary liaison for key client stakeholders

• Define project strategies, deliverables, staffing requirements, pricing considerations, and success criteria in collaboration with internal teams

• Oversee project scope, timelines, budgets, risks, and changes throughout the project lifecycle

• Identify opportunities to broaden services and renew engagements alongside Sales and Marketing

• Conduct performance assessments and post-project evaluations

• Assess business impact and enhance future engagements

• Contribute to client retention, NPS, and sustainable revenue expansion

⛳️ Requirements

• Proven experience in managing client relationships and projects within a professional AI, LLM, data, or similar technology solutions setting

• Relevant degree or equivalent professional experience (minimum of 2+ years)

• Experience overseeing project scope, budgets, timelines, deliverables, and stakeholder expectations

• Comfortable engaging with technical concepts related to AI and data

• Proactive in keeping abreast of industry trends

• Strong commercial acumen and analytical abilities

• Exceptional written and verbal communication skills

• Capable of influencing stakeholders and conveying complex information effectively

• Adaptable to shifting priorities and evolving client needs

• Experience in project management, account growth, or strategic consulting

• Familiarity with revenue/margin data and forecasting tools, including Excel and pipeline systems

• Willingness to modify working hours to ensure meaningful overlap with clients and colleagues across different regions

🏝️ Benefits

• Permanent - Regular Full-time

• Flexible working arrangements

• Access to tools, resources, and development opportunities to enhance capabilities over time

• Opportunity to tackle complex AI challenges across various industries and regions

• A collaborative culture centered on innovation, accountability, and excellence