Client Partner – Account Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Cultivate robust and transparent relationships with clients.

• Recognize and pursue growth and cross-selling opportunities within accounts.

• Align opportunities for client growth with the strategic objectives and offerings of the company.

• Utilize knowledge of client businesses, industry trends, and key performance indicators (KPIs) to deliver strategic guidance and impactful solutions.

• Advocate for innovative thinking and inspire the development of cutting-edge solutions.

• Collaborate with marketing, sales, and product development teams to create client solutions.

• Act as the main point of contact for client communications.

• Provide timely updates regarding project progress and outcomes.

• Address client concerns and resolve issues promptly.

• Educate clients about strategic directions and decisions.

• Apply understanding of market trends, emerging developments, and industry best practices.

• Utilize SEM, SEO, CRO, social media, shopping, display, and other digital channels to formulate strategic plans.

• Link channel recommendations to the business objectives of clients.

⛳️ Requirements

• 7–10 years of experience in Client Partner positions.

• Demonstrated success in executing effective campaigns.

• Proficiency in various digital platforms and their interconnectivity.

• Experience with Google Analytics.

• Familiarity with research tools such as Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, and Commspoint.

• Proven ability to analyze data and leverage analytics tools to inform marketing decisions.

• Advanced computer proficiency, including Microsoft Excel and PowerPoint.

• Capability to multitask, prioritize, and effectively manage time across clients, partner relationships, and internal projects.

• Exceptional communication and interpersonal abilities.

• Capacity to work efficiently with both external and internal teams.

🏝️ Benefits

• Unlimited paid time off.

• Fully remote work environment.

• Flexible time off options.

• 20 paid holidays.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• Flexible Spending Accounts.

• Retirement match of up to 4% of contributions at 100%.

• Fringe benefits.

• Forma program.

• Unlimited telemedicine at no cost.

• Unlimited teletherapy at no cost.

• Thankful giving initiative.

• Equity options.

• Birthing parents are entitled to 16 weeks of leave at 100% pay.

• Partners receive 12 weeks of parental leave at 100% pay.

• On-demand learning opportunities.

• Mentorship program available.

• Leadership and management development programs and resources.

• Monthly variable revenue payment opportunity (RevShare).

• Discretionary annual performance bonus.