Client Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create information management solutions for clients utilizing OpenText products.

• Provide support for Professional Services sales to Enterprise Accounts.

• Collaborate with Sales, delivery teams, Technical Pre-Sales, Value Engineering, and other OpenText leaders.

• Identify revenue opportunities and manage a pipeline to achieve booking targets.

• Evaluate, research, track, and cultivate leads into viable business prospects.

• Keep sales opportunities and project updates current and accurate in the CEM system.

• Organize and manage resources, sales forecasts, proposals, and contract approvals.

• Track and report quarterly anticipated revenue and sales performance to senior leadership.

• Address client inquiries and keep stakeholders updated on client activities.

• Communicate value propositions effectively to various organizational levels.

• Negotiate project deliverables, timelines, and costs.

• Create business cases, proposals, and presentations.

• Engage in trade shows, conferences, and industry events.

• Stay informed about industry trends, technology, competitive offerings, and client needs.

• Advocate for, identify, recommend, and implement process enhancements.

• Share effective strategies with peers and colleagues.

• Foster high client satisfaction and provide support to peers across North America.

⛳️ Requirements

• Bachelor’s Degree or College Diploma and/or relevant IM/IT experience (4-7 years) or equivalent.

• Proficiency in complex business and technical processes and their implications for enterprises.

• Understanding of project management disciplines and methodologies.

• Experience in Professional Services sales is preferred.

• Familiarity with OpenText product offerings and their alignment with client business needs.

• Minimum of two years’ experience in closing and managing engagements totaling at least $1 million in annual fees.

• Strong presence, confidence, professional maturity, and communication abilities.

• Solid work ethic and readiness to meet client expectations.

• Willingness to travel as required by business needs.

🏝️ Benefits

• Comprehensive benefits package promoting physical, emotional, and financial wellbeing.

• Opportunities for variable and commission-based compensation for eligible positions.

• Paid vacation entitlement.

• Paid time off.

• Potential for bonuses or commissions for California residents.

• Commitment to equal employment opportunities and fostering an inclusive, respectful workplace.

• Reasonable accommodations provided during the application or recruitment process.