Client Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the complete sales process, from lead generation to product demonstrations, negotiations, and closing deals.

• Ensure precise CRM records and maintain CRM hygiene throughout the sales journey.

• Achieve activity KPIs and meet sales revenue objectives.

• Manage and cultivate existing accounts, reduce attrition, and assist with contract renewals and documentation.

• Prioritize customer needs to deliver outstanding service and satisfaction.

• Collaborate with the marketing team on marketing-qualified leads and prompt follow-ups.

• Prepare quotes, oversee contracts, and manage RFP documentation and responses.

• Conduct both onsite and remote product demonstrations.

• Engage in trade shows and industry events.

• Provide the Director of Sales with regular updates on pipeline activity, targets, and concluded deals.

⛳️ Requirements

• Minimum of 10 years of sales experience, with at least 5 years in client or account management.

• Demonstrated success in selling software, particularly SaaS solutions.

• Strong understanding of CRM systems, especially Salesforce.

• Exceptional verbal and written communication abilities.

• Capacity to work both independently and as part of a team, with robust problem-solving skills.

• Proficient in conducting software demonstrations and addressing objections.

• Strong organizational and time management capabilities.

• Self-driven, with a commitment to customer service and meeting sales goals.

• Willingness to travel within Canada and the United States.

• Familiarity with Jonas Club software or similar solutions is a plus.

🏝️ Benefits

• Regular worker type

• Full-time schedule of 40 hours per week