Client Leader – Advisory

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a trusted advisor for clients, steering enterprise transformation projects from strategic planning to the realization of sustained business value.

• Collaborate with executive sponsors and key stakeholders to establish transformation goals, success metrics, value drivers, and business outcomes.

• Conduct current-state evaluations to pinpoint performance gaps, opportunities for improvement, and essential transformation levers.

• Create value blueprints and phased transformation roadmaps that link business capabilities, processes, technology investments, risk factors, and organizational readiness.

• Lead workshops for executives, leadership, and stakeholders to foster alignment, decision-making, and momentum in transformation efforts.

• Oversee comprehensive business process discovery and future-state design initiatives.

• Work alongside solution architects and functional consultants to ensure alignment of business requirements, process modifications, and solution configurations.

• Design and implement integrated change management strategies, including sponsorship alignment, communication, training, readiness, engagement, and reinforcement activities.

• Perform change impact assessments and organizational readiness evaluations, identify adoption risks, and formulate mitigation strategies.

• Establish and track adoption, performance, and benefits realization metrics while suggesting corrective actions and opportunities for continuous improvement.

• Mentor executive sponsors and business leaders to become effective change champions.

• Contribute to HSO’s Advisory practice through thought leadership, reusable assets, methodologies, templates, playbooks, accelerators, case studies, and business development initiatives.

⛳️ Requirements

• Bachelor’s degree in Business, Management, Organizational Development, or a related discipline.

• Over 7 years of experience in consulting, advisory services, business transformation, change management, or a related field.

• Proven experience supporting ERP, CRM, or cloud transformation initiatives.

• Strong preference for candidates with Microsoft Dynamics 365 experience.

• Familiarity with established change management methodologies such as Prosci/ADKAR, Kotter, or similar frameworks.

• Excellent analytical skills, including business case development, KPI definition, value measurement, and process mapping.

• Outstanding workshop facilitation, stakeholder management, and executive communication abilities.

• Experience managing multiple engagements and navigating complex or ambiguous business environments.

• Background working within a Microsoft partner consulting environment.

• Knowledge of business process management frameworks and tools such as BPMN, APQC, Visio, or Mavim.

• Experience supporting AI and Copilot adoption initiatives and their associated organizational change requirements.

🏝️ Benefits

• Competitive salary with a performance-based bonus.

• Unlimited paid time off.

• Flexible and comprehensive benefits program.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Flexible spending accounts.

• Health reimbursement account.

• 401(k) plan with company matching.