Client Financial Associate

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Manage financial claims expense invoicing, reporting, analysis, reimbursement assessment, and forecasting.

• Create weekly invoices, statements, financial claims expense reports, and month-end closing documentation.

• Investigate administrative services and stop loss coverage, including root cause analysis and resolution of inquiries.

• Evaluate claims, plan policies, products, rates, membership, enrollment, underwriting, direct sales, contracts, and program participation.

• Provide support for financial analysis and forecasting related to claims expense and stop loss coverage.

• Generate financial reports for employer groups or stop loss vendors utilizing claims, credits, trends, reports, and other relevant elements.

• Review subgroup expenditures for employer groups to ensure compliance with Administrative Agreements.

• Create reports, variance analyses, estimates, and adjustments for employer groups, vendors, sales, underwriting, and other stakeholders.

• Verify and identify manual transaction fees along with contractual adjustments.

• Reconcile statements of account and assist with monthly run-out and final close-out procedures.

• Aggregate data for both internal and external audits.

• Process client transactions, including claims holds or suspensions, run-out administrative fees, and employer group settlements.

• Assess stop loss benefit eligibility in accordance with contract terms and investigate related vendor inquiries.

• Aid in quality reviews of operational inquiries to ensure accuracy of information and adherence to expected service levels.

⛳️ Requirements

• Bachelor's degree or advanced degree (if applicable).

• 0-2 years of experience in a relevant field.

• Alternatively, 3+ years of experience in a related area may substitute for a degree.

• Ability to work remotely with a limited number of in-office visits each year, consistent with the Remote Flex approach.

🏝️ Benefits

• Work-life balance, flexibility, and autonomy.

• Medical, dental, and vision insurance.

• Health and wellness initiatives.

• Parental leave and support services.

• Assistance for adoption and surrogacy.

• Career development opportunities.

• Tuition reimbursement for ongoing education.

• 401(k) matching with an annual company contribution.

• Paid Time Off (PTO).

• Annual Incentive Bonus.

• Remote work with occasional in-office visits for important engagements.