Client-Facing Account Strategist, Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage client relationships for a diverse portfolio of eCommerce brands, acting as the primary contact and trusted advisor.

• Facilitate bi-weekly meetings with clients, translating data into coherent strategic narratives and outlining actionable next steps.

• Analyze performance across key metrics and accounts, identifying trends, opportunities, and potential risks at an early stage.

• Direct full-funnel strategic initiatives by interpreting performance data and suggesting growth priorities.

• Convert client communications into actionable directives for internal channel teams.

• Proactively demonstrate value and impact to promote strong client retention.

• Collaborate with internal channel teams on creative strategies, ads management, and optimizing conversion rates.

⛳️ Requirements

• Minimum of 3 years in Account Strategy, Account Management, or a comparable client-facing position.

• Previous experience in an agency setting is highly preferred.

• Solid understanding of performance marketing principles and digital channels including paid media, CRO, creative, and SEO.

• Proficient in deriving insights from eCommerce metrics such as ROAS, AOV, and LTV.

• Exceptional client relationship management and communication abilities.

• Strong organizational skills and ability to follow through on meetings, action items, and internal coordination.

• Submit a resume along with a brief note outlining your experience in managing client relationships and guiding strategy for performance-driven accounts, particularly in the eCommerce sector.

🏝️ Benefits

• Fully remote position.

• Health insurance coverage.

• 401(k) plan with employer matching.

• Three weeks of combined PTO plus sick leave.

• Ten paid holidays.

• $500 quarterly stipend for learning and development.