Client-Facing Account Strategist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Serve as the primary contact and trusted advisor for a portfolio of eCommerce brands, managing client relationships.

• Facilitate bi-weekly client meetings, transforming data into clear strategic narratives and actionable next steps.

• Analyze performance across key metrics and accounts, identifying trends, shifts, opportunities, and risks early on.

• Direct full-funnel strategic initiatives by interpreting performance data and suggesting growth priorities.

• Convert client communications into clear internal directives for channel teams.

• Actively demonstrate value and impact to enhance strong client retention.

• Work collaboratively across departments to ensure team alignment and effective execution.

⛳️ Requirements

• A minimum of 3 years in Account Strategy, Account Management, or a similar client-facing position.

• Agency experience is highly desirable.

• In-depth understanding of performance marketing principles and digital channels (paid media, CRO, creative, SEO).

• Proficient in extracting insights from eCommerce metrics such as ROAS, AOV, and LTV, and conveying them effectively.

• Exceptional client relationship management and communication abilities.

• Strong organizational skills with the ability to follow through on meetings, action items, and internal coordination.

• Submission of a resume along with a brief note detailing experience in managing client relationships and guiding strategy for performance-driven accounts, particularly in eCommerce.

🏝️ Benefits

• Fully remote position.

• Comprehensive health insurance coverage.

• 401(k) plan with employer matching.

• Three weeks of combined PTO plus sick leave.

• Ten paid holidays annually.

• $500 quarterly stipend for learning opportunities.