Client Executive, Human Capital Risk

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional client service for a diverse portfolio of clients, varying in size, scope, and location.

• Participate in developing client strategies focused on Human Capital Risks, including Human Capital strategy, Benefits, Compliance, Change Management, and Communications.

• Collaborate with relevant subject matter experts.

• Address day-to-day service issues related to clients and vendors.

• Oversee the complete client service experience.

• Cultivate relationships with client stakeholders, from executive leadership to support personnel.

• Proactively manage client service plans and requirements.

• Maintain clear communication with the HCR team and establish explicit expectations for deliverable timelines.

• Assist in managing renewals of employee benefits plans or vendor sourcing processes.

• Collect vendor and client information for RFP/sourcing activities.

• Organize data for vendor submissions.

• Prepare and distribute RFPs to vendors.

• Assess quotes for accuracy.

• Collaborate with the PE HCR team to develop client strategies that align with PE objectives.

• Create client deliverables and assist in formulating communication strategies.

• Coordinate the implementation or continuation of benefit plans and contract modifications.

• Ensure compliance for clients.

• Contribute to the enhancement and optimization of the client service experience, including processes and deliverables.

• Mentor and develop members of the client service team.

• Support business development initiatives.

• Contribute to thought leadership efforts.

⛳️ Requirements

• A Bachelor's degree in finance, business, marketing, risk management, or human resources management is required.

• At least 5-10 years of relevant industry experience.

• Proven ability to manage multiple tasks and prioritize client needs in a dynamic work environment.

• Strong organizational skills with a process-oriented approach.

• Self-motivated and eager to contribute in a team setting.

• Excellent oral and written communication abilities.

• Familiarity with transparent health benefit strategies.

• Understanding of alternative funding mechanisms, including level funding and self-funding.

• Knowledge of self-funding medical/Rx programs, including stop loss marketing.

• Awareness of best-in-class PBM contract terms.

• Understanding of advanced cost containment strategies such as reference-based reimbursement and direct contracting.

🏝️ Benefits

• Opportunity for bonuses.

• Comprehensive benefits package.