Client Executive

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee a crucial portfolio of Enterprise accounts to ensure outstanding customer satisfaction.

• Foster strong relationships with both direct and indirect client contacts across all organizational levels.

• Serve as the primary point of contact for customers’ specific needs and business challenges.

• Address customer disputes and provide prompt solutions.

• Cultivate assigned leads and potential clients from the qualification stage to closure.

• Present and showcase Kinatico solutions through digital platforms or in-person as necessary.

• Log sales activities in Salesforce while maintaining pipeline cleanliness, forecasting, and reporting.

• Collaborate with the Customer team to address non-sales-related customer concerns.

• Gather product feedback and communicate it to the Product team.

• Utilize approved AI tools to extract insights from customer interactions.

• Partner with Marketing and management to plan and implement focused marketing campaigns.

• Attend and represent Kinatico at sales and networking events to generate leads.

⛳️ Requirements

• Extensive experience in software sales and presentations.

• Significant background in workforce compliance management solutions, preferably with workforce compliance or HCM software.

• Proven track record of meeting established sales targets and contract obligations.

• Exceptional presentation, relationship-building, listening, and negotiation abilities.

• Comfort and enthusiasm for technology.

• Ability to work autonomously as well as collaboratively within a team.

• Strong persistence and a commitment to quality.

• Experience in HR, recruitment, or safety is a plus.

🏝️ Benefits

• Flexible working arrangements; employees can work from any location in Australia.

• Frequent development discussions and opportunities to shape your career trajectory.

• Mission-driven focus on creating safer and more compliant workplaces.

• Stability of an ASX-listed company combined with the dynamic environment of a high-growth Reg-Tech business.