Client Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and oversee the complete sales cycle, from territory and account planning to discovery, solution development, negotiation, closing, implementation handoff, renewals, and ongoing account growth.

• Meet assigned goals for bookings, revenue, margin, and other performance metrics through retention, cross-selling, upselling, expansion, renewals, services growth, and new business development.

• Create and implement territory and account growth strategies that align with company priorities, targets, market opportunities, customer needs, and client potential.

• Cultivate, sustain, and enhance relationships with business, financial, operational, and technical stakeholders, including C-level executives and senior IT leaders.

• Conduct business and technical discovery to gain insights into client environments, priorities, challenges, risk profiles, modernization requirements, and desired outcomes.

• Convert discovery findings into account strategies and value propositions that link C1 solutions and services to client roadmaps.

• Position and market integrated solutions spanning infrastructure, networking, cloud, collaboration, data center, cybersecurity, managed services, and professional services.

• Clearly communicate how C1 services expedite adoption, mitigate risks, enhance operational performance, and deliver measurable client value.

• Collaborate with solution architects and service experts to formulate distinctive recommendations.

• Employ outcome-based solution selling to quantify value, foster consensus, address objections, and instill urgency.

• Analyze clients, competitors, business challenges, and decision-making processes to implement opportunity strategies.

• Identify whitespace, cross-sell, upsell, account expansion, and wallet-share opportunities.

• Collaborate with sales engineering, services, delivery, customer success, marketing, sales support, finance, and other cross-functional teams.

• Keep accurate opportunity data, pipeline, forecasts, account plans, next steps, and activities in company systems.

• Apply C1 sales methodology and qualification standards throughout the sales process.

• Coordinate the resolution of client escalations and communicate effectively with clients and internal stakeholders.

• Maintain a strong understanding of C1’s portfolio, manufacturers, partners, industry trends, competition, and client markets.

• Enhance business acumen, technical fluency, industry knowledge, and consultative selling skills.

• Adhere to company policies, procedures, contracting requirements, and standards of conduct.

⛳️ Requirements

• Over 5 years of successful direct sales experience in enterprise technology, communications, infrastructure, cloud, security, managed services, professional services, or a related field.

• Proven success in developing customer relationships through account expansion, cross-selling, upselling, new business development, and consistently meeting sales targets.

• Experience in leading complex, multi-stakeholder sales cycles with mid-market and enterprise clients.

• Ability to engage credibly with C-level executives, senior IT leaders, technical buyers, procurement, finance, and other decision-makers.

• Demonstrated capability to conduct effective business and technical discovery and translate findings into outcome-based solution strategies.

• Working knowledge of contemporary infrastructure and cloud technologies, including enterprise networking, data centers, collaboration, cybersecurity, and associated managed and professional services.

• Ability to articulate the business value of integrated technology and services rather than relying solely on product-based selling.

• Strong business acumen, with an understanding of client operating models, financial drivers, risk considerations, and strategic priorities.

• Excellent presentation, negotiation, written communication, and executive-level communication skills.

• Proven discipline in forecasting, pipeline management, account planning, and utilizing CRM and sales forecasting tools.

• Ability to effectively collaborate across sales, technical, services, delivery, and operational teams in a fast-paced environment.

• Bachelor’s degree in business, technology, or a related field, or equivalent relevant experience.

• Proficiency in Microsoft Word, Excel, Outlook, and related productivity and sales tools.

• Previous experience with a managed service provider, systems integrator, technology solutions provider, consulting organization, or services-led reseller (preferred).

• Established relationships and a relevant professional network within the assigned market or territory (preferred).

• Experience selling cybersecurity, cloud, infrastructure modernization, managed services, and professional services as part of an integrated solution (preferred).

• Acknowledged as a high-performing sales professional, such as through President’s Club or similar recognition (preferred).

• Relevant industry, manufacturer, cloud, networking, or security certifications (preferred).

🏝️ Benefits

• 401(k) Plan with a 35% employer match per dollar up to a 10% employee contribution.

• Medical Coverage through three platforms: UnitedHealthcare, Reference-Based Pricing with member advocacy, and Kaiser.

• RX Home Delivery service.

• Health Savings Account (HSA) with Employer Contribution.

• In-vitro Fertility treatment coverage.

• Dental coverage.

• Vision plans offering two options: 12-month and 24-month frames allowance.

• Flexible Spending Account (FSA) Plans for Healthcare, Dependent Care, and Limited Purpose.

• Pre-tax Commuter Plans.

• Employer-paid Life Insurance.

• Employer-paid Short Term Disability coverage.

• Long Term Disability options, including Employer-paid or optional Self-paid plans.

• Paid Parental Leave of 4 weeks at 100% pay.

• Employee Assistance Plan.

• Voluntary Life Insurance options for team member, spouse, and child.

• Voluntary Accidental Death Insurance for team member and spouse.

• Legal and ID Theft Plans.

• TeleHealth services.

• Wellness program via Omada Health (healthy living solution).

• Travel Assistance services.

• Business Travel Accident Coverage.

• Medical coverage for foreign travel.

• Employer-paid Pet Telehealth services.

• Accident Insurance options.

• Critical Illness Insurance coverage.

• Hospital Indemnity Insurance options.

• Volunteer Time Off.

• 10 Holidays per year.

• Summer Sizzle program.

• On Demand Pay (Daily Pay) option.