Client Director – North Central

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Manage Nexthink's most critical and intricate enterprise relationships.

• Act as the executive representative of Nexthink for a designated portfolio of prestigious accounts.

• Lead renewals, enhance platform adoption, and cultivate multi-threaded relationships at the CxO level.

• Establish and strengthen connections with IT and service desk teams, extending to CIOs and C-suite executives.

• Create and implement strategic account plans.

• Propel license growth, professional services usage, and excellence in renewals.

• Define the commercial strategy for the account portfolio while ensuring accountability for outcomes.

• Develop outcome-focused roadmaps that align with clients' business objectives.

• Assist customers in achieving tangible benefits from Nexthink's platform.

• Coordinate internal Nexthink resources across various functions and locations.

• Direct strategy and hold teams accountable for customer success.

• Oversee global deployment and development of assigned accounts.

• Align resources across regions to ensure consistent and impactful engagement.

• Manage the book of business and meet targets for licenses, renewals, and professional services.

• Maintain transparency and accountability for the commercial viability of the portfolio.

⛳️ Requirements

• Over 10 years of experience in enterprise technology sales or account leadership.

• Proven history of consistently surpassing multi-million dollar revenue objectives.

• At least 2 years in a Client Director, Strategic Account Executive, or similar role managing and expanding large, complex enterprise accounts.

• Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or similar enterprise software categories.

• Proven success in engaging and influencing executive-level stakeholders, including CIOs, CHROs, and other C-suite leaders.

• Capability to develop a three-year account vision and successfully close quarterly objectives.

• Strict pipeline management and thorough qualification skills.

• Ability to build trusted relationships with clients.

• Quick adaptability in a rapidly changing market.

• Skill in leading virtual teams through influence rather than authority.

• A sales-oriented mindset combined with trusted-advisor credibility.

🏝️ Benefits

• Comprehensive company health, dental, and vision coverage at 100% expense.

• Life insurance provision.

• Long-term disability insurance.

• Coverage for accidental death or personal loss.

• Flexible working hours.

• Unlimited paid time off policy.

• 15 days of paid holidays.

• 11 company-observed holidays.

• 3 additional days allocated for volunteering activities.

• Hybrid work model that balances in-office and remote work.

• Organized onboarding process.

• Complimentary access to professional training platforms.

• Up to 16 weeks of paid leave for birthing parents or primary caregivers.

• 6 weeks of paid leave for secondary caregivers.

• 401(k) plan with up to 4% company matching contributions and immediate vesting.

• Bonuses for referring successful hires after three months of continuous employment.

• A commission or performance bonus plan may be included in the total rewards package.