Client Director – North Central

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee Nexthink's most critical and intricate enterprise relationships.

• Act as the executive representative of Nexthink for a selection of high-profile accounts.

• Facilitate renewals, enhance platform utilization, and cultivate multi-threaded CxO-level connections.

• Establish and strengthen relationships from IT and service desk teams up to CIO and C-suite executives.

• Create and implement strategic account plans.

• Promote license expansion, professional services uptake, and excellence in renewals.

• Define the commercial strategy and remain accountable for the results of the portfolio.

• Collaborate with clients to develop outcome-focused roadmaps that align with business objectives.

• Coordinate internal Nexthink resources across various functions and regions.

• Direct strategy and hold teams accountable for customer success.

• Oversee global deployment and development of assigned accounts.

• Align resources across regions for consistent and impactful engagement.

• Manage the book of business and achieve targets related to licenses, renewals, and professional services.

• Ensure accountability for the commercial health of the portfolio.

⛳️ Requirements

• A minimum of 10 years of experience in enterprise technology sales or account leadership.

• Proven history of consistently surpassing multi-million dollar revenue goals.

• At least 2 years in a Client Director, Strategic Account Executive, or a similar role managing and expanding large, complex enterprise accounts.

• Direct experience in IT Service Management, IT Operations Management, Digital Employee Experience, or related enterprise software fields.

• Track record of successfully engaging and influencing executive-level stakeholders, including CIOs, CHROs, and other C-suite executives.

• Capability to develop a three-year account vision while achieving quarterly goals.

• Strong discipline in pipeline management and rigorous qualification processes.

• Ability to lead virtual teams through influence rather than authority.

• Experience in enterprise sales leadership and managing executive-level relationships.

🏝️ Benefits

• Comprehensive health, dental, and vision benefits fully covered for US employees.

• Access to life insurance, long-term disability, and accidental death/personal loss coverage.

• Flexible working hours.

• Unlimited paid time off.

• 15 days of holidays.

• 11 company-paid holidays.

• 3 additional days for volunteering.

• Hybrid work model that balances office and remote work.

• Structured onboarding process.

• Free access to professional training platforms.

• Up to 16 weeks of paid leave for birthing parents/primary caregivers.

• 6 weeks of paid leave for secondary caregivers.

• 401(k) plan with up to 4% company matching contributions and immediate vesting.

• Bonuses for referring successful hires after three months of continuous employment.

• A commission or performance bonus plan may be available.