Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Chile.

📋 Description

• Take ownership of strategy for each client account, setting goals, KPIs, and quarterly plans.

• Conduct regular client meetings, manage stakeholders, and record follow-up actions.

• Evaluate performance metrics, including ROAS, CPA, CAC in relation to LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, which may include new channels, testing initiatives, and budget increases.

• Recognize retention risks and develop mitigation strategies across the client portfolio.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director within a performance or digital marketing agency.

• Proven track record managing multiple B2B client accounts at once, focusing on client relationship management, account expansion, and project oversight.

• Experience handling advertising-driven accounts encompassing Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution models, KPIs, and optimization strategies.

• Proficient in both written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Residing in Latin America or Africa, or any location up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

🏝️ Benefits

• Fully remote team spanning the US, LATAM, Europe, and APAC.

• Flexible working conditions.

• Opportunity to make a significant impact from day one.

• Culture founded on curiosity, transparency, and ownership.

• Collaboration with top-tier channel specialists.

• Opportunities for learning, experimentation, cross-training, and career growth.

• Work-life balance that prioritizes high performance without promoting overwork.