Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Venezuela.

📋 Description

• Take charge of the strategy for each client account, setting goals, KPIs, and quarterly roadmaps.

• Conduct regular client meetings, engage with stakeholders, and document subsequent steps.

• Evaluate performance metrics including ROAS, CPA, CAC compared to LTV, and organic growth indicators.

• Work collaboratively with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, such as new channels, testing initiatives, and budget expansions.

• Recognize retention risks and develop mitigation strategies across the client portfolio.

• Act as the primary strategic contact for Finch’s client portfolio.

• Drive client relationships and strategies to align with business objectives.

⛳️ Requirements

• Minimum of 5 years experience as an Account Manager or Account Director at a marketing agency (performance or digital).

• Proven ability to manage multiple B2B client accounts simultaneously, including client relationship management, account growth, and project oversight.

• Experience in managing advertising-focused accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfort in leading strategic discussions with senior client stakeholders.

• Residing in Latin America or Africa, or in any location up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Preferred experience with SEO-driven accounts.

• Preferred experience with US or international clients.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• Culture that promotes curiosity, transparency, and ownership.

• Collaboration with high-caliber channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance; maintaining high performance without overworking.