Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Take charge of strategy development for each client account, encompassing objectives, KPIs, and quarterly plans

• Conduct regular client meetings

• Oversee client stakeholders and document subsequent actions

• Evaluate performance in relation to ROAS, CPA, CAC versus LTV, and organic growth metrics

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics

• Recognize and outline growth opportunities, including new channels, testing initiatives, and budget enhancements

• Proactively identify retention risks and formulate mitigation strategies across the client portfolio

⛳️ Requirements

• At least 5 years of experience as an Account Manager or Account Director within a performance or digital marketing agency

• Proven track record managing multiple B2B client accounts concurrently, with a focus on client relationship management, account growth, and project oversight

• Experience handling advertising-driven accounts that involve Paid Search, Paid Social, or Programmatic/DSP

• Skilled in coordinating efforts among channel specialists

• Strong understanding of attribution, KPIs, and optimization principles

• Proficient in written and spoken English

• Comfortable facilitating strategic discussions with senior client stakeholders

• Located in Latin America or Africa, or within a timezone up to UTC+2

• Available to work approximately 9am–5pm US Central/Mountain time

• Preferred: experience with SEO-driven accounts

• Preferred: experience with US or international clients

🏝️ Benefits

• Fully remote team spread across the US, LATAM, Europe, and APAC

• Flexible working conditions

• Opportunity to make a significant impact from the very beginning

• A culture that values curiosity, transparency, and ownership

• Empowerment to make impactful decisions

• Collaboration with top-tier channel specialists

• Opportunities for experimentation, cross-training, and professional growth

• Focus on work-life balance; prioritization of high performance over excessive workloads