Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take charge of the strategy for each client account, encompassing goals, KPIs, and quarterly planning.

• Conduct regular meetings with clients.

• Oversee client stakeholders and document follow-up actions.

• Evaluate performance against metrics such as ROAS, CPA, CAC in relation to LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, including new channels, testing initiatives, and budget expansions.

• Proactively identify potential retention risks.

• Develop mitigation strategies across the client portfolio.

• Act as the primary strategic liaison for a group of clients.

• Drive client relationships and marketing strategies.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director within a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts simultaneously, including relationship management, account development, and project oversight.

• Familiarity with managing ad-driven accounts in Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or any location up to UTC+2.

• Available to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-focused accounts is a plus.

• Experience with US or international clients is also a plus.

🏝️ Benefits

• Fully remote team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Make a meaningful impact from day one.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• Collaborate with top-tier specialists.

• Empowerment and ownership over decision-making processes.