Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Take ownership of the strategy for each client account, encompassing objectives, KPIs, and quarterly plans.

• Facilitate regular meetings with clients.

• Oversee client stakeholders and document subsequent actions.

• Evaluate performance in relation to ROAS, CPA, CAC against LTV, and organic growth metrics.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, including new channels, testing initiatives, and budget increases.

• Proactively identify retention risks.

• Develop mitigation strategies across the client portfolio.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director within a performance or digital marketing agency.

• Proven track record of managing multiple B2B client accounts concurrently, including client relationship management, account expansion, and project oversight.

• Experience in managing advertising-focused accounts, specifically in Paid Search, Paid Social, or Programmatic/DSP.

• Capability to coordinate with channel specialists.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or within time zones up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Preferred experience with SEO-driven accounts.

• Preferred experience with US or international clients.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Make a meaningful impact from day one.

• Culture that fosters curiosity, transparency, and ownership.

• Collaboration with high-caliber channel specialists.

• Opportunities for learning, experimentation, cross-training, and growth.

• Work-life balance with high performance without overwork.