Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Ecuador.

📋 Description

• Take charge of the strategy for each client account, setting goals, KPIs, and quarterly roadmaps.

• Facilitate regular client meetings.

• Manage client stakeholders while documenting next steps.

• Evaluate performance metrics such as ROAS, CPA, CAC in relation to LTV, and organic growth.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, including new channels, tests, and budget expansions.

• Proactively identify retention risks.

• Develop mitigation plans throughout the client portfolio.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director at a performance or digital marketing agency.

• Proven ability to manage multiple B2B client accounts simultaneously, encompassing client relationship management, account growth, and project management.

• Experience in managing advertising-driven accounts related to Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Must be located in Latin America or Africa, or anywhere up to UTC+2.

• Must be available to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts is a plus.

• Experience with US or international clients is advantageous.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• Culture promoting curiosity, transparency, and ownership.

• Empowerment to make decisions.

• Collaborate with high-caliber channel specialists.

• Opportunities for learning, experimentation, cross-training, and growth.

• Emphasis on work-life balance; focus on high performance rather than overwork.