Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of the strategy for each client account, setting goals, KPIs, and quarterly roadmaps.

• Conduct regular meetings with clients.

• Manage stakeholders and document subsequent actions.

• Evaluate performance metrics against ROAS, CPA, CAC vs. LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and assess growth opportunities including new channels, tests, and budget increases.

• Proactively spot retention risks.

• Develop mitigation strategies across the client portfolio.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director in a marketing agency (performance or digital).

• Proven track record of managing multiple B2B client accounts simultaneously, including relationship management, account expansion, and project oversight.

• Experience in handling advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or anywhere up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts is a plus.

• Background working with US or international clients is advantageous.

🏝️ Benefits

• Fully remote team spanning the US, LATAM, Europe, and APAC.

• Flexible working conditions.

• Opportunity to make a significant impact from day one.

• A culture that promotes curiosity, transparency, and ownership.

• Collaboration with top-tier channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• High performance encouraged without excessive workloads.