Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Chile.

📋 Description

• Take ownership of the strategy for each client account, encompassing goals, KPIs, and quarterly roadmaps.

• Facilitate regular client meetings, manage stakeholder relationships, and document subsequent actions.

• Evaluate performance metrics such as ROAS, CPA, CAC in relation to LTV, alongside organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, including exploring new channels, conducting tests, and expanding budgets.

• Recognize retention risks and develop strategies to mitigate them across the client portfolio.

⛳️ Requirements

• A minimum of 5 years experience as an Account Manager or Account Director at a performance or digital marketing agency.

• Proven track record of managing multiple B2B client accounts concurrently, including client relationship management, account expansion, and project oversight.

• Experience in managing advertising-driven accounts through Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America, Africa, or any location up to UTC+2.

• Available to work approximately 9am–5pm US Central/Mountain time.

🏝️ Benefits

• A fully distributed team operating across the US, LATAM, Europe, and APAC.

• A flexible work environment.

• The opportunity to make a meaningful impact from the very first day.

• A culture founded on curiosity, transparency, and a sense of ownership.

• Collaboration with top-tier channel specialists.

• Opportunities for learning, experimentation, cross-training, and professional growth.

• A focus on work-life balance that prioritizes high performance without overworking.