Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take charge of the strategy for each client account, encompassing objectives, KPIs, and quarterly plans.

• Conduct regular meetings with clients.

• Oversee stakeholder engagement and document subsequent actions.

• Evaluate performance in relation to ROAS, CPA, CAC compared to LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, which may include new channels, experiments, and budget increases.

• Proactively identify retention risks.

• Develop mitigation strategies across the client portfolio.

• Manage client relationships and strategic direction for a collection of e-commerce and B2B brands.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director within a marketing agency (performance or digital).

• Proven track record of managing multiple B2B client accounts concurrently, including client relationship management, account expansion, and project oversight.

• Experience in managing advertising-focused accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Reside in Latin America or Africa, or any location up to UTC+2.

• Availability to work from approximately 9am to 5pm US Central/Mountain time.

• Familiarity with SEO-driven accounts is a plus.

• Experience with US or international clients is advantageous.

🏝️ Benefits

• Fully remote team spanning the US, LATAM, Europe, and APAC.

• Flexible working conditions.

• Opportunity to make a significant impact from day one.

• Culture that promotes curiosity, transparency, and accountability.

• Collaboration with skilled channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• High performance achieved without excessive workloads.