Client Account Manager

This is a fully remote position, open to applicants in Paraguay.

📋 Description

• Take ownership of the strategy for each client account, encompassing objectives, KPIs, and quarterly plans.

• Conduct regular meetings with clients.

• Manage stakeholders and document subsequent actions.

• Evaluate performance against business metrics such as ROAS, CPA, CAC in relation to LTV, and organic growth.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, including new channels, testing, and budget increases.

• Proactively recognize retention risks.

• Develop mitigation strategies across the client portfolio.

• Act as the primary strategic liaison for a portfolio of clients.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director in a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts simultaneously, including client relationship management, account development, and project oversight.

• Background in managing advertising-driven accounts that include Paid Search, Paid Social, and Programmatic/DSP.

• Experience in coordinating with channel specialists.

• Strong understanding of attribution, KPIs, and optimization techniques.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Residing in Latin America or Africa, or within a timezone up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-focused accounts is a plus.

• Familiarity with US or international clients is an added advantage.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible working environment.

• Make a meaningful impact from day one.

• Culture that promotes curiosity, transparency, and accountability.

• Empowerment to make decisions.

• Collaborate with top-tier specialists.

• Opportunities for experimentation, cross-training, and personal growth.

• Emphasis on work-life balance.

• High performance encouraged without the risk of overwork.