Client Account Manager

This is a fully remote position, open to applicants in Nigeria.

📋 Description

• Take charge of the strategy for each client account, encompassing goals, KPIs, and quarterly roadmaps.

• Conduct regular client meetings.

• Manage stakeholders and document subsequent actions.

• Evaluate performance based on ROAS, CPA, CAC compared to LTV, and organic growth.

• Coordinate efforts with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, including new channels, tests, and budget expansions.

• Proactively identify retention risks and develop mitigation strategies across the client portfolio.

• Act as the primary strategic contact for a designated portfolio of clients.

• Drive client relationships and account strategy.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director within a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts simultaneously, focusing on client relationship management, account growth, and project oversight.

• Familiarity with managing advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in both written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or in any location up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Experience managing SEO-driven accounts is a plus.

• Experience working with US or international clients is a plus.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Make a meaningful impact from day one.

• Culture that promotes curiosity, transparency, and ownership.

• Opportunities for learning, experimentation, cross-training, and growth.

• Support for work-life balance.

• Collaborate with high-caliber channel specialists.