Client Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of the strategy for each client account, defining goals, KPIs, and quarterly roadmaps.

• Conduct regular meetings with clients.

• Manage stakeholders and document subsequent steps.

• Evaluate performance based on ROAS, CPA, CAC against LTV, and organic growth metrics.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, including new channels, tests, and budget expansions.

• Recognize retention risks at an early stage.

• Develop mitigation plans across the client portfolio.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Account Director at a performance or digital marketing agency.

• Proven experience managing multiple B2B client accounts simultaneously, including client relationship management, account growth, and project oversight.

• Background in managing advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Capability to coordinate with channel specialists effectively.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or in any region up to UTC+2.

• Able to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts is preferred.

• Experience with US or international clients is preferred.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• Culture that promotes curiosity, transparency, and ownership.

• Collaborate with top-tier channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance and high performance without overwork.