Client Account Manager

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Take charge of the strategy for each client account, establishing goals, KPIs, and quarterly plans.

• Conduct regular meetings with clients.

• Oversee stakeholder management and document subsequent steps.

• Evaluate performance metrics against ROAS, CPA, CAC in relation to LTV, as well as organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and assess growth opportunities, including new channels, testing, and budget increases.

• Identify retention risks and develop strategies to mitigate them across the client portfolio.

• Act as the primary strategic liaison for a portfolio of Finch clients.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director at a marketing agency (performance or digital).

• Proven track record of managing multiple B2B client accounts simultaneously, including building client relationships, driving account growth, and overseeing project management.

• Experience in managing advertising-driven accounts across Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization logic.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or in any region up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts, US clients, or international clients is a plus.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Meaningful impact from day one.

• Culture founded on curiosity, transparency, and accountability.

• Opportunity to collaborate with top-tier channel specialists.

• Emphasis on experimentation, cross-training, and growth opportunities.

• Focus on work-life balance; prioritizing high performance over overwork.