Claims Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Evaluate claims data to uncover trends, patterns, anomalies, and root causes that affect claim severity, leakage, cycle time, re-open rates, expense management, and customer satisfaction.

• Collaborate with Claims Operations, Quality Assurance, SIU, Finance, and leadership to convert business inquiries into analytical requirements and success metrics.

• Create actionable insights and recommendations aimed at enhancing claims handling practices, minimizing operational risk, and improving efficiency throughout the claims lifecycle.

• Track emerging trends in claims performance and proactively share insights, risks, and opportunities with claims leadership.

• Conduct thorough analyses to pinpoint cost drivers, operational inefficiencies, and potential areas for process optimization.

• Deliver findings and recommendations to both technical and non-technical audiences, including adjusters, managers, and executives.

⛳️ Requirements

• Bachelor’s degree in Data Analytics, Statistics, Mathematics, or a related discipline.

• At least 3 years of experience in data analysis, ideally within the insurance or claims operations sector.

• Expertise in SQL, Excel, and data visualization tools (e.g., Power BI, Tableau).

🏝️ Benefits

• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (both Short-Term and Long-Term).

• 401k Retirement Plan with a generous matching contribution.

• Four weeks of paid time off (PTO).

• Pet Insurance.