Claims Assistant

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Support Adjusters in handling Occupational Accident claims responsibilities

• Collaborate with Adjusters to establish an efficient system

• Provide backup for another Claims Assistant during planned absences

• Submit requests for medical records and coordinate benefits

• Reach out to providers for information about treatment and appointment updates

• Follow up on lease/IC agreements, earned income, claim forms, and necessary documentation

• Respond to Adjuster voicemails and assist with inquiries regarding bill status

• Request, review, and document police and ISO reports

• Obtain child support lien documentation

• Review and document Claim Forms, SOAP notes, and MTPL

• Prepare and dispatch claim correspondence

• Upload urgent documents for Adjusters' review

• Assist in the closure of claims

• Process medical bills under $5,000 in accordance with protocols

• Complete assigned tasks within five business days of the due date

• Report to Supervisor(s)

⛳️ Requirements

• High school diploma or equivalent

• One year of administrative or office experience is preferred

• Proficiency in Microsoft Office

• Completion of the pre-employment assessment

🏝️ Benefits

• Dynamic and growing work environment

• Access to necessary resources for job performance

• Manageable caseloads

• Team support coverage during scheduled time away from the office