Claims Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Support the estimation and investigation processes for claim settlements.

• Evaluate damages and verify that quotes from independent experts align with organizational standards and procedures for significant claims.

• Investigate complex cases of suspicious and fraudulent claims.

• Utilize extensive knowledge of the line of business in managing claims.

• Propose enhancements to processes, methods, and tools to improve service quality and minimize loss ratios.

• Assist in the formulation and supervision of competency plans to ensure an exceptional client experience.

• Mitigate damages, assess provider estimates, and recommend actions in accordance with established procedures and quality standards.

• Examine claim situations and collect pertinent information for investigations.

• Aid in the preparation and presentation of action plans to resolve issues in line with regulations and guidelines.

⛳️ Requirements

• Bachelor's degree in a relevant field.

• At least four years of pertinent experience.

• Other combinations of qualifications and relevant experience may be taken into account.

• Proficiency in French is mandatory.

• Valid driver's license and access to a vehicle for travel within the Trois-Rivières and Montréal areas is required.

🏝️ Benefits

• Competitive salary alongside an annual bonus.

• Four weeks of flexible vacation starting in the first year.

• Defined benefit pension plan offering predictable and stable income throughout retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses and telework equipment.