Claims Adjuster – Commercial Passenger, BI

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver prompt, courteous, and top-notch service to all involved parties by starting investigations, addressing inquiries, and resolving claims.

• Collect essential information from all parties to begin claims and clarify policy, coverage, and the suitable course of action.

• Oversee a portfolio of bodily injury claims.

• Set initial reserves for all potential exposures and adjust reserves throughout the claim's duration.

• Investigate liability and assess injuries and damages.

• Acquire and review medical records, bills, and other relevant documentation.

• Manage claims involving multiple claimants in passenger losses.

• Communicate with all involved parties and negotiate settlements with claimants, insured individuals, and attorneys within the authorized payment limits.

• Supervise and direct external investigative service providers.

• Collaborate with the client, client counsel, and defense attorneys to resolve claims, including litigated cases.

• Identify recovery opportunities, such as contribution and subrogation.

• Recognize claims that require escalation.

• Ensure adherence to state and federal regulations, policy provisions, and standard operating procedures.

• Participate in educational opportunities related to commercial passenger carrier claims, court rulings, claim guidelines, and policy modifications.

• Contribute to the ongoing enhancement of claim guidelines and processes.

⛳️ Requirements

• Candidates must reside in an eligible U.S. state for the duration of their employment.

• We are unable to hire candidates living in California, Alaska, Hawaii, U.S. territories, or outside of the United States.

• A minimum of 5 years of experience handling commercial transportation bodily injury claims, preferably in limousine, livery, motorcoach, charter, or other passenger carrier operations.

• At least 7 years of overall claims handling experience across various lines of business.

• A bachelor's degree; however, lack of one should not deter you from applying if you meet all other qualifications.

• An active adjuster license: a resident-state license where applicable, or a Designated Home State (DHS) license.

• Ability to obtain any additional required licenses within 60 days, including passing state tests.

• Knowledge of state and federal regulations, policy provisions, and standard operating procedures.

• Familiarity with passenger carrier operations and coverage considerations.

• Experience managing litigated files and collaborating with defense counsel.

• Capability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures.

• Proficiency in completing accurate and timely coverage analysis.

🏝️ Benefits

• Comprehensive health insurance package with nationwide coverage, including vision and dental.

• 401(k) retirement plan with employer matching contributions.

• Competitive paid time off (PTO) policy.

• Generous family leave policy after 8 months of continuous employment.

• Flexibility to work from anywhere to support your work-life balance.

• Apple laptop, large second monitor, and other quality-of-life equipment you may desire.