Chief Revenue Officer

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Take ownership of company-wide revenue growth, customer retention, profitability, and commercial performance.

• Formulate and implement short-term and long-term revenue strategies, targets, growth plans, and performance metrics.

• Spearhead the transition towards a proactive, scalable go-to-market model.

• Provide regular updates on revenue performance and strategic insights to the CEO and Board of Directors.

• Define and oversee the go-to-market strategy encompassing sales, marketing, and account management.

• Propel market expansion, customer acquisition, and vertical market penetration.

• Align marketing initiatives to enhance demand generation, lead quality, pipeline growth, and customer acquisition effectiveness.

• Develop sales segmentation, territory strategies, and market coverage frameworks.

• Collaborate with Product teams to synchronize commercial opportunities and growth objectives.

• Build, mentor, and scale a high-performing outbound sales team.

• Guide the sales organization to meet revenue and profitability targets.

• Set performance expectations, compensation strategies, and accountability measures.

• Foster predictable pipeline development, sales execution, and forecasting accuracy.

• Enhance conversion rates, win rates, average deal size, and overall sales productivity.

• Implement sales methodologies, coaching programs, and talent development initiatives.

• Recruit, nurture, and retain top-performing commercial talent.

• Drive account expansion, upselling, net revenue retention, and reduction of churn.

• Monitor recurring revenue trends and identify potential revenue risks.

• Establish customer-centric retention and loyalty strategies.

• Lead Revenue Operations, including forecasting, pipeline management, and KPI reporting.

• Create scalable systems, processes, and reporting capabilities.

• Develop executive dashboards and revenue analytics.

• Promote operational excellence throughout the customer lifecycle.

• Improve forecasting discipline, optimize technology stack, and ensure CRM data integrity.

⛳️ Requirements

• Over 12 years of progressive B2B SaaS revenue leadership experience, including roles such as Senior VP of Sales, Head of Revenue, or CRO.

• Proven success in building or rebuilding a revenue function.

• Demonstrated ability to construct or transform commercial teams in organizations generating between $15M and $100M in ARR within a high-growth or transformational setting.

• Direct experience in commercializing enterprise learning and HR technologies.

• Strong familiarity with navigating executive stakeholder dynamics among CHRO, CLO, CIO, and COO personas.

• Proven record of driving commercial adoption for early-stage and high-growth product offerings.

• Demonstrated experience in establishing a new customer acquisition function with minimal existing outbound infrastructure.

• Successfully transitioned organizations from inbound-led growth to proactive outbound selling.

• Experience in managing revenue forecasting, pricing strategies, and commercial performance initiatives.

• Player-coach mentality, capable of both developing and executing strategies.

• Rigorous forecasting discipline utilizing leading indicators.

• Strong recruiting capability to attract top-tier talent.

• Technology fluency, with experience in CRM systems (preferably Salesforce) and other marketing and prospecting tools.

• Excellent communication skills to represent the sales organization to the board.

• Bachelor's degree in Business Administration, Finance, Economics, Marketing, Analytics, or a related field.

• MBA or advanced business degree is preferred.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive company culture.