Chief of Staff – Commercial Strategy

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and assess new growth opportunities grounded in market insights, competitive landscape, and Arcadia’s resources and expertise.

• Create business cases that encompass market analysis, financial justification, resource requirements, and potential risks.

• Collaborate with Thought Leadership, Value Enablement, Product, Clinical, Partnerships, and subject matter experts to influence initiatives.

• Develop market entry strategies and competitive positioning.

• Convert business cases into actionable execution plans and lead cross-functional workstreams to achieve momentum.

• Establish success metrics and monitor progress.

• Build and update competitive intelligence by utilizing win/loss data, market research, analyst insights, and field feedback.

• Enhance the speed from discovery to proposal, improve solution credibility, and elevate RFP quality in conjunction with Value Enablement and Solutions Consulting.

• Collaborate with Actuary on financial modeling, risk assessment, and ROI frameworks.

• Organize alignment meetings, oversee strategic commercial projects, and eliminate obstacles.

• Present commercial advancements, risks, and executive decisions during board and executive committee meetings.

• Manage the weekly Executive Committee Operating Rhythm, including setting agendas, preparing materials, making decisions, and ensuring follow-through.

• Assist in preparing for board meetings, ensuring clear and coherent narratives across commercial, product, and financial topics.

• Lead cross-functional strategic initiatives and address any stalled projects.

• Undertake special projects in collaboration with the executive team.

⛳️ Requirements

• A minimum of seven years in healthcare go-to-market strategy, strategy consulting, or a leadership role in commercial operations.

• Extensive knowledge of the payer or provider ecosystem, including value-based care, population health, risk adjustment, quality metrics, and Stars ratings.

• Proven track record of transforming a growth concept into actionable results within a B2B healthcare environment.

• Experience collaborating with executives or board members on operational rhythms, meeting preparation, cross-functional tracking, and strategic implementation.

• Strong ability to collaborate across diverse functions, including product, clinical, finance, sales, and executive teams.

• Ability to navigate uncertainty and structure ambiguous challenges.

• Exceptional written and verbal communication skills tailored for executive, board, and client audiences.

• Preferred: experience with data and analytics platforms marketed to payers, ACOs, or risk-bearing organizations.

• Preferred: familiarity with self-funded employers, risk-bearing entities, or related healthcare services organizations.

• Preferred: previous experience as a chief of staff or in strategy-and-operations roles supporting a CEO or executive committee.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Employee-driven programs and initiatives for personal and professional growth.

• Membership in the dynamic, diverse, and purpose-driven Arcadian Community.

• A mission-focused company dedicated to transforming the healthcare sector.