Charter Sales Representative

This is a fully remote position, open to applicants in Egypt, +4 more countries.

📋 Description

• Oversee private aviation charter inquiries from the initial quoting stage to booking and trip coordination.

• Generate precise and timely charter quotes for brokers and direct clients.

• Handle a high volume of incoming calls and emails.

• Facilitate the sale and booking of charter trips while balancing customer needs with fleet availability.

• Achieve or surpass monthly sales targets and key performance indicators (KPIs).

• Organize and coordinate charter trips in collaboration with internal teams.

• Maintain accurate records of trips, customers, brokers, and sales across aviation systems.

• Promptly communicate any trip changes and address scheduling conflicts.

• Develop and sustain relationships with customers, brokers, and industry professionals.

• Deliver responsive service throughout the quoting and booking processes.

• Work closely with internal teams while being accountable for personal performance objectives.

• Participate in after-hours on-call rotations, including weekends and holidays.

• Acquire knowledge of new software platforms, aviation terminology, and internal procedures.

• Contribute to revenue growth, customer relationships, operational execution, and fleet utilization.

⛳️ Requirements

• Candidates must reside in LATAM, Africa, or Eastern Europe.

• Availability to work from 9:00 AM to 5:00 PM EST / U.S. business hours aligned with the client's time zone is essential.

• Flexibility for nights, weekends, holidays, and participation in scheduled after-hours on-call rotation is required.

• Prior experience in charter sales or a related aviation role is necessary.

• Proven experience managing a high volume of customer inquiries and urgent requests.

• Background in managing customer and broker relationships in a sales or service context.

• Experience with a Part 135 charter operator is preferred.

• Familiarity with JetInsight is advantageous, though not mandatory.

• Knowledge of FOS, Jet Rebellion, Nexgen, ForeFlight, SkyVector, or Avianis is a plus.

• Strong skills in sales, relationship building, and customer service are essential.

• Capability to manage multiple inquiries, make swift decisions, adjust priorities, and maintain accuracy.

• Excellent attention to detail and adherence to established processes are crucial.

• Intermediate proficiency in Microsoft Office, especially Excel, is required.

• Ability to perform basic arithmetic and accurately calculate rates and percentages.

• Competence in interpreting instructions and documents.

• Familiarity with Microsoft Teams, Zoom, Google Workspace, Asana, and Missive is beneficial.

• Quick adaptability to learn new software platforms, aviation terminology, and internal processes is required.

• Strong organizational abilities and consistent follow-through are essential.

• A resourceful, reliable, and solution-focused mindset is necessary.

• Capacity to remain calm and adaptable under pressure is important.

• Ability to collaborate with internal teams while retaining ownership of individual responsibilities is vital.

• Regular attendance and punctuality are mandatory.

• Resume must be submitted in English and in PDF format.

• A video demonstrating skill sets must be submitted.

🏝️ Benefits

• Commission is offered.

• Fully remote work from home is available.

• Opportunity to work with an experienced team.

• Individual recognition is provided.

• Stability and growth potential are assured.

• Internal opportunities for advancement are available.

• Chance to deepen aviation expertise.