Channel Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take charge of the Amazon channel's performance and profitability, transforming commercial goals into prioritized action plans at the SKU level.

• Spearhead the transition from agency to in-house by assessing performance, pinpointing enhancements, documenting procedures, and facilitating knowledge transfer.

• Establish PPC strategy and budgets; analyze TACoS, ACoS, and campaign effectiveness; collaborate with the agency and future PPC Specialist on execution.

• Translate SKU-level sales, contribution margin, conversion, and advertising metrics into actionable recommendations that enhance channel outcomes.

• Ensure reliable operations within Seller Central, maintain account health, ensure marketplace compliance, and manage escalations.

• Enhance product listings, detail pages, and promotions to boost conversion rates and support assortment growth.

• Collaborate with commercial and operations leaders regarding inventory availability and forecasting inputs.

• Deliver leadership reports on performance, profitability, risks, priorities, marketplace trends, policy changes, and significant Amazon events.

• Assist in interviewing, onboarding, and guiding the Amazon Operations Administrator and PPC Specialist.

⛳️ Requirements

• Demonstrated end-to-end ownership of a well-established Amazon channel producing over $500K in monthly revenue, encompassing more than just advertising.

• Background in U.S.-based consumer packaged goods (CPG), direct-to-consumer (DTC), or other consumer product brands.

• Proficient in Amazon Seller Central and Amazon Ads, with advanced knowledge in PPC strategy, budget management, TACoS/ACoS, account health, and listing optimization.

• Strong analytical skills and commercial acumen, including the ability to analyze SKU-level contribution margins and understand the impacts of advertising, pricing, conversion, and inventory on profitability.

• Capability to develop channel strategies and implement operational enhancements independently, without reliance on immediate support teams.

• Proven leadership skills, ability to prioritize projects, assess agency performance independently, and effectively communicate recommendations to senior stakeholders.

• Proficient in clear written and spoken English, with proactive communication skills and a track record of reliable follow-through on decisions, risks, and commitments.

• Nice to have: Over 5 years of Amazon marketplace management experience, including direct channel ownership and team leadership.

• Nice to have: Experience in leading an agency-to-in-house transition or establishing an internal Amazon team.

• Nice to have: Familiarity with Fulfillment by Amazon (FBA) logistics.

• Nice to have: Experience utilizing advertising analytics or automation tools.

• Nice to have: Bachelor’s degree in Business, Marketing, E-commerce, or a related field.

🏝️ Benefits

• Competitive salary with performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible working conditions and a supportive team environment.

• Access to comprehensive health and wellness benefits.