Channel Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Propel revenue growth through partnerships by managing sales figures, ensuring adequate pipeline coverage, and providing accurate forecasts.

• Manage a portfolio of Premier and Elite partners, developing growth strategies that include objectives, collaborative actions, and success metrics.

• Cultivate multi-tier relationships with partner sales, technical teams, and leadership.

• Conduct sales training and technical workshops in collaboration with the enablement team.

• Coordinate resources across technical, RevOps, direct sales, and channel marketing departments.

• Generate partner demand and empower partners to independently finalize ShareGate transactions.

• Identify larger and more complex migration opportunities.

• Enhance mailbox migration efforts, including the replacement of competing tools, while promoting Protect adoption.

• Encourage engagement with new partner programs.

• Utilize AI for account research, partner strategy, forecasting, and communication efforts.

• Report directly to the Channel Sales Manager while working closely with Channel leadership, Channel Account Managers, Distribution Channel Managers, Partner Development Managers, channel marketing, RevOps, technical enablement, support, and direct sales teams.

• Manage partner accounts and engagement strategies, develop partner growth plans, and experiment with new concepts within a six-month timeframe.

⛳️ Requirements

• Over 5 years of experience in channel sales within North America, preferably in the US, with a proven history of achieving and surpassing sales targets.

• Willingness to travel up to 30% between Canada and the US.

• Proven experience with managing Premier or Elite-level partners, including the design and implementation of partner business plans.

• A sales-driven, proactive mindset.

• Demonstrated independence and entrepreneurial spirit.

• Capability to establish and maintain your own sales pipeline.

• Strong judgment and initiative.

• Excellent communication, presentation, and negotiation abilities.

• Proficiency in engaging with sales teams and executives within partner organizations.

• Comprehensive understanding of the IT channel ecosystem, including distributors, resellers, and service partners.

• Familiarity with AI tools such as Claude, Copilot, and ChatGPT for daily tasks related to account research, planning, forecasting, and communication.

• Experience within the Microsoft ecosystem and existing relationships with M365 partners (preferred).

🏝️ Benefits

• Participate in the LTIP program, sharing in Workleap's long-term success.

• RRSP benefits.

• Family health insurance coverage.

• Access to telemedicine services.

• Annual wellness budget allocation.

• Flexible vacation policy.

• Opportunity for remote work, with access to our Montreal office.

• Biannual in-person gatherings.

• Access to Claude for everyone.