Channel Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Conduct research to identify potential resellers and system integrators that align with public sector growth objectives.

• Assist senior team members in assessing partner compatibility based on market presence and existing affiliations.

• Maintain and update the partner pipeline along with tracking systems.

• Support partners throughout the public sector sales cycle from identifying opportunities to closing deals.

• Aid partners in navigating RFPs and meeting basic compliance requirements.

• Provide guidance on positioning and competitive insights for public safety applications.

• Act as a consistent point of contact for current channel partners.

• Monitor partner performance against established metrics, including partner-sourced revenue and pipeline expansion.

• Identify partner issues early and escalate them to senior team members.

• Collaborate with product, marketing, and direct sales teams on messaging and joint go-to-market initiatives.

• Relay partner and market insights to the broader channel team.

• Work closely with the Channel Partnership Manager and sales team to synchronize partnership activities with overall strategy.

⛳️ Requirements

• A Bachelor's degree in Business, Marketing, IT, or a related discipline.

• 2 to 3 years of experience in IT or enterprise sales, channel partnerships, or business development.

• Proven track record in contributing to sales or partnership outcomes, such as pipeline growth or deal assistance.

• A keen interest in public sector or public safety markets.

• Familiarity with SaaS or cloud-based enterprise solutions is preferred.

• Excellent communication and organizational abilities.

• Comfort in collaborating with partner organizations and internal teams.

• An established network among system integrators, resellers, or technology vendors is preferred.

• Background or coursework in AI, video intelligence, data analytics, or related enterprise software is preferred.

• General understanding of government procurement or compliance frameworks such as FedRAMP or StateRAMP is preferred.

🏝️ Benefits

• Competitive base salary complemented by performance-based incentives.

• Direct mentorship from senior leadership in partnerships.

• Clear career advancement opportunities towards a Channel Partnership Manager position.

• Collaborate with a Microsoft Solutions Partner leading in AI innovation.

• Work in a high-ownership, low-bureaucracy culture with direct access to leadership.

• Gain exposure to cutting-edge AI and LLM-powered enterprise products.

• Equal opportunity and inclusive workplace environment.