Channel Account Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Create and implement a detailed partner strategy specifically for Western Canada.

• Identify and prioritize partners with high growth potential and allocate resources accordingly.

• Foster consistent pipeline generation and revenue growth through opportunities driven or influenced by partners.

• Maintain precise forecasting and territory planning.

• Build trusted relationships with partner executives, sales leaders, technical teams, and essential stakeholders.

• Conduct regular business reviews and strategic planning sessions with key partners.

• Align Arctic Wolf resources with partner growth strategies and business goals.

• Recruit, onboard, and cultivate strategic partners throughout the territory.

• Encourage partner involvement in enablement programs, certifications, campaigns, and sales initiatives.

• Develop and implement joint go-to-market strategies with partners.

• Collaborate on demand generation, account mapping, executive engagement, customer events, and opportunity development.

• Discover new market routes and enhance Arctic Wolf's presence in the territory.

• Assist in acquiring new logos and expedite the conversion of early-stage opportunities.

• Utilize distribution and ecosystem relationships to enhance market coverage and growth.

• Work in conjunction with Customer Success and Sales teams to explore customer retention and expansion opportunities.

• Collect and relay partner feedback to influence future programs, initiatives, and investments.

• Collaborate with Sales, Marketing, Customer Success, Sales Engineering, Operations, and Distribution teams.

• Ensure a seamless partner experience throughout the partner lifecycle.

• Aid in conflict resolution and uphold alignment with Arctic Wolf's channel-first philosophy and partner program guidelines.

⛳️ Requirements

• 5+ years of experience in channel, partner, sales, business development, or account management within the technology sector.

• Demonstrated success in building and nurturing partner relationships.

• Experience in developing business plans and executing collaborative go-to-market strategies.

• Excellent presentation, communication, and relationship-building abilities.

• Familiarity with CRM and forecasting systems.

• Ability to influence without direct authority and effectively operate in a matrixed organization.

• Valid passport and willingness to travel at least 50% of the time.

• Background in cybersecurity, SaaS, cloud, networking, or enterprise software.

• Experience working with solution providers, VARs, national partners, and distribution partners.

• Proven track record of managing relationships at the executive level.

• Bachelor's degree or equivalent experience in the industry.

• Candidates participating in remote interviews are expected to be on camera during all video discussions.

• Background checks are mandatory for this role.

• Offer may be contingent upon authorization to access software or technology regulated under U.S. export control laws and regulations.

🏝️ Benefits

• Equity offered to all employees.

• Flexible time off and paid days for volunteering.

• 401k or RRSP program matching.

• Opportunities for training and career development.

• Comprehensive private benefits plan encompassing medical, mental health, dental, disability, life, AD&D, and additional value-added services.

• Robust Employee Assistance Program (EAP) providing mental health services.

• Fertility support and paid parental leave.

• Variable incentive compensation.

• Equity grants for new hires.