Change & Training – Site Adoption Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Develop and implement change management and training strategies for SAP deployment, transformation, and rollout projects.

• Conduct organizational change impact assessments, stakeholder analyses, and site readiness evaluations.

• Create and present instructor-led training sessions, virtual workshops, and digital learning content.

• Produce user manuals, training documentation, communication materials, and resources for knowledge transfer.

• Oversee site adoption initiatives for local business teams preparing for system rollouts and process modifications.

• Build and sustain relationships with stakeholders, local change advocates, super users, and business representatives.

• Evaluate training effectiveness, user engagement, adoption metrics, and organizational readiness throughout the project lifecycle.

• Assist with go-live preparations, hypercare efforts, and post-implementation adoption activities.

• Recognize resistance to change, tackle adoption challenges, and implement ongoing improvement strategies.

• Direct workstreams at the client site and assist in large-scale projects.

⛳️ Requirements

• Demonstrated experience in Organizational Change Management (OCM), Training, or Business Adoption roles within significant IT or business transformation projects.

• Comprehensive understanding of change management methodologies, stakeholder engagement, and assessments of organizational readiness.

• Proven experience in developing and delivering training strategies, learning resources, and end-user training programs.

• Practical experience in coordinating site readiness, user adoption, and change management activities across multiple business locations.

• Familiarity with SAP implementations, enterprise applications, or digital transformation initiatives.

• Experience in managing change communications, stakeholder alignment, and business engagement efforts.

• Knowledge of change management frameworks such as Prosci ADKAR, Kotter, or similar methodologies.

• Ability to assess training effectiveness, monitor adoption KPIs, and identify areas for enhancement.

• Exceptional communication, facilitation, organizational, and stakeholder management capabilities.

• Competence in collaborating effectively across business and technical teams.

• Role based in Japan with the ability to travel to Yamagata upon client request.

• Capacity to bridge global English-speaking business operations with potentially Japanese-speaking local teams.

🏝️ Benefits

• Competitive salary and benefits package.

• Exceptional work environment promoting long-term career development opportunities.

• Regular workshops, training academies, and professional development sessions.

• CHF 1,500 annually allocated for professional development.

• Close mentorship from senior leadership.

• Flexible remote work arrangements: Work from anywhere in Japan (pending client project approval).

• 25 days of flexibility to work from a preferred global location (with client’s consent).

• Up to 20 days of annual leave, based on seniority.

• Additional flexibility beyond standard holiday provisions.

• Team integration budget for meetings, collaboration, and team bonding activities.

• Birthday gift.

• Anniversary bonus program for 5-, 10-, and 15-year milestones.

• 10% annual performance bonus linked to company KPIs.

• Referral bonuses for candidates hired by Fusion.