Change Management Communications Consultant

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Create and implement comprehensive change communication strategies for modernization, transformation, and technology deployment initiatives.

• Craft communication strategies that enhance awareness, prepare stakeholders, promote user adoption, and facilitate enduring behavioral transformations.

• Evaluate stakeholder impacts and communication requirements across various audience segments.

• Collaborate with change management, training, technical, and business teams to synchronize communications with implementation milestones and readiness goals.

• Formulate communication plans that encompass stakeholder analysis, audience segmentation, key messages, channels, feedback mechanisms, risks, and success metrics.

• Counsel executive leaders and articulate strategic priorities, decisions, and transformation goals into effective communications.

• Create leadership messages, talking points, presentations, briefing documents, leadership toolkits, and stakeholder engagement resources.

• Assist in executive visibility and sponsorship initiatives.

• Simplify intricate technical concepts, system modifications, business process overhauls, policy changes, and operational impacts into clear messaging.

• Produce newsletters, implementation updates, readiness materials, FAQs, leadership communications, presentations, intranet content, videos, job aids, toolkits, and adoption campaigns.

• Ensure all communications comply with federal plain language, accessibility, and usability standards.

• Facilitate stakeholder engagement strategies, workshops, leadership briefings, and readiness discussions.

• Monitor stakeholder sentiment and communication effectiveness, suggesting necessary adjustments.

• Track communication initiatives, deliverables, stakeholder engagement efforts, and adoption metrics.

• Generate reports and dashboards reflecting readiness, communication effectiveness, feedback, and adoption progress.

• Utilize quantitative and qualitative data to assess effectiveness and recommend enhancements.

• Assist in business development, internal Guidehouse initiatives, and mentoring junior team members.

⛳️ Requirements

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must secure approved adjudication of their PUBLIC TRUST before onboarding with Guidehouse.

• Bachelor’s Degree; FOUR (4) years of additional professional experience may substitute for a Bachelor's.

• A minimum of THREE (3) years of experience in strategic communications, organizational change management, change communications, public affairs, communications consulting, public relations, or similar fields.

• Experience in supporting modernization, digital transformation, technology implementation, organizational change, or large-scale program initiatives.

• Proven ability to convey complex technical, operational, and organizational changes into clear, compelling communications for diverse stakeholder groups.

• Background in developing executive communications and advising leadership on communication strategies associated with transformation initiatives.

• Experience in supporting stakeholder engagement, workforce transition, organizational readiness, adoption, and change management activities.

• Exceptional writing, editing, presentation development, and storytelling abilities.

• Experience in creating multi-channel communication campaigns and adoption-focused communication products.

• Capability to collaborate effectively with executives, technical teams, program leadership, trainers, and cross-functional stakeholder groups.

• Due to contract stipulations, US Citizenship restrictions apply.

• Must currently reside in the contiguous United States.

🏝️ Benefits

• Medical, Rx, Dental & Vision Insurance.

• Personal and Family Sick Time & Company Paid Holidays.

• Position may qualify for a discretionary variable incentive bonus.

• Parental Leave and Adoption Assistance.

• 401(k) Retirement Plan.

• Basic Life & Supplemental Life Insurance.

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.

• Short-Term & Long-Term Disability Insurance.

• Student Loan PayDown Program.

• Tuition Reimbursement, Personal Development & Learning Opportunities.

• Skills Development & Certification Opportunities.

• Employee Referral Program.

• Corporate Sponsored Events & Community Outreach Initiatives.

• Emergency Back-Up Childcare Program.

• Mobility Stipend.

• Flexible benefits package.