Centralized Staffing & Scheduling Program Coordinator

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Enhance and provide support for the Resource Optimization Centers (ROC) within Bon Secours Mercy Health.

• Work closely with ROC leaders, Human Resources Technology & Systems, and other stakeholders to propose improvements in workflow and technology.

• Participate in staffing and scheduling councils to address challenges, share successes, and discuss best practices while formulating recommendations.

• Offer expert guidance in the development of training materials related to staffing, scheduling, and timekeeping processes.

• Deliver technology training to new nurse leaders and other relevant personnel.

• Improve ROC standard operating procedures by utilizing experience and evidence-based practices.

• Aid in integrating new departments into ROC oversight, including technology setup and resource requirements.

• Assess and recommend technology enhancements by reviewing reports and trends, as well as collecting feedback from stakeholders.

• Track and assess ROC KPIs to identify potential improvement areas.

• Generate reports on ROC metrics and technology usage.

• Assist in the configuration of technology for reporting purposes.

⛳️ Requirements

• Associate degree in business, healthcare, or a related field (mandatory).

• A combination of post-secondary education and relevant experience may be considered in lieu of a degree.

• Minimum of 2 years of experience in advanced scheduling or staffing within acute healthcare settings (mandatory).

• Experience with healthcare scheduling and staffing technologies.

• Familiarity with the UKG Dimensions staffing and scheduling platform (preferred).

• Experience in a centralized staffing office model (preferred).

🏝️ Benefits

• Competitive salary, incentives, referral bonuses, and a 403(b) plan with employer contributions (when eligible).

• Comprehensive medical, dental, vision, and prescription coverage, along with HAS/FSA options, life insurance, mental health resources, and discounts.

• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elderly family members.

• Tuition assistance, professional development opportunities, and support for continuing education.