Central Office Facility Technician – Level IV

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Conduct thorough site surveys, installation, integration, and testing of customer-premise fiber systems and routers through dispatch work tickets.

• Install and test fiber systems in accordance with Telco Standards.

• Set up telecommunications equipment, including data servers, switches, routers, repeaters, bridges, gateways, multiplexers, transceivers, and firewalls.

• Install cable trays and/or racking based on engineering documents and drawings.

• Identify, label, measure, terminate, and route both AC/DC power and data cables.

• Perform testing and document the performance characteristics of hardware and software.

• Execute testing, turn-up, and integration tasks.

• Troubleshoot and resolve equipment, technical, and project-related challenges.

• Carry out in-process and final quality audits and validations.

• Keep precise installation and project documentation.

• Engage with customers, vendors, Installation, Engineering, Project Management, and other team members.

• Review documentation related to subordinate time and expenses.

• Conduct emergency break/fix repairs and manage outage callouts.

• Travel within the home region using a company vehicle, including overnight stays when necessary.

• Undertake additional duties as assigned.

⛳️ Requirements

• Minimum of 5+ years of installation experience or a combination of experience and training as determined by company management.

• Previous leadership experience is required.

• High school diploma along with two years of technical schooling or a combination of training and experience pertinent to telecommunications field installations.

• Proficient in installation skills and testing according to Telco Standards.

• Extensive equipment installation and system testing/integration experience.

• Familiarity with transport equipment such as Ciena, Fujitsu, Cisco, Nortel, Nokia, DELL, and Juniper.

• Strong understanding of fiber installation standards and procedures.

• Ability to read and adhere to Method of Procedures, order specifications, floor plans, equipment, and wiring documentation.

• Skills in turn-up and integration system testing.

• Competence in generating MOPs, high-risk activity reports, work schedules, test records, and project completion reports.

• Proficient in laptop computer skills and familiar with various applications.

• Proficient in MS Office, including Outlook, Word, Excel, and Teams.

• Excellent verbal and written communication abilities.

• Capacity to comprehend and follow company/customer policies, procedures, and safety standards.

• Ability to comply with OSHA Standards.

• Valid driver’s license.

• Capability to pass pre-employment background checks and be insurable.

• Willingness to work various shifts and travel overnight if necessary.

• Ability to lift up to 50 lbs and to stand, walk, climb ladders, and crawl in confined spaces.

• Experience with Verizon network equipment installation and maintenance or equivalent is a plus.

• Experience with Verizon commercial premise installation is an advantage.

🏝️ Benefits

• Performance and referral bonuses.

• Production incentives.

• Tool/equipment and fuel stipends.

• Company vehicle.

• Per diem or other relevant compensation.

• Health insurance.

• Life insurance.

• Medical, dental, and vision insurance.

• Flexible spending accounts.

• HSA option.

• Paid time off.

• Paid vacation.

• Paid holidays.

• 401(k) with employer match.

• Tuition reimbursement.

• Opportunities for professional development courses/training.

• Company phone.

• Laptop or tablet.

• Essential tools and safety equipment.

• Family-friendly and innovative culture.

• Opportunities for career growth.

• Travel expenses fully covered by the employer.