Catering Sales Manager

This is a fully remote position, open to applicants in Nevada.

📋 Description

• Establish connections within local restaurants and the surrounding community.

• Plan, coordinate, and execute catering orders for scheduled dates.

• Follow up with customers to ensure their satisfaction.

• Actively seek new catering business opportunities both within and outside the restaurants in the district.

• Reach out to and foster relationships with local businesses.

• Manage all catering operations in the Nevada and Arizona markets.

• Serve as the primary contact for catering inquiries from restaurants in the district.

• Respond to inbound calls, emails, and online inquiries to assist guests with catering orders.

• Provide details about catering menus, pricing, and service options while exemplifying the Aloha spirit.

• Address customer inquiries, offer recommendations, and upsell catering packages when appropriate.

• Accurately process and confirm catering orders, noting guest counts, dietary requirements, delivery/pickup times, and other specifics.

• Coordinate order fulfillment and delivery with the Mo’ Bettahs location.

• Communicate with the general manager and team to ensure timely preparation and delivery.

• Follow up with customers to verify details, provide updates, and ensure their satisfaction.

• Maintain a catering order log and track order volume, customer feedback, and repeat business.

• Collaborate with restaurant leadership to enhance the catering process.

• Identify opportunities to boost efficiency and improve the guest experience.

• Assist in resolving catering-order issues and ensuring positive customer outcomes.

⛳️ Requirements

• Must be at least 18 years of age.

• Authorization to work in the US is required.

• A valid driver's license is necessary.

• Restaurant experience is preferred.

• Availability to work Monday through Sunday.

• Basic computer skills, including knowledge of Microsoft Suite, email, and iPad.

• Willingness to travel up to 50% of the time.

• Ability to see, hear, and communicate verbally and audibly.

• Capability to ascend and descend stairs.

• Ability to sit and stand for prolonged periods.

• Capacity to lift up to 30 pounds.

• Ability to bend, stoop, and kneel.

• May be required to work outdoors in various weather conditions.

• Ability to use a computer for extended periods.

• Must be able to drive or travel by various means for business purposes.

• Capacity to operate effectively in a fast-paced work environment.

• Must report to work in a responsive state, free from sedatives, and in a non-sedative condition.

• Must disclose any prescribed and/or over-the-counter medications that may impair the ability to perform essential job functions.

🏝️ Benefits

• Commitment to equal opportunity employment.

• No specific benefits or compensation extras mentioned.