Cash Posting Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee Cluster operations to implement best practices for cash collections and reconciliation within Home Health & Hospice agencies.

• Collaborate with Revenue Cycle Portfolio Leaders to establish, track, and uphold best practices.

• Work alongside billers, Revenue Cycle Portfolio Leaders, and Service Center AR resources to enhance a top-tier AR function.

• Hold Executive Directors and Revenue Cycle Portfolio Leaders accountable for collection strategies and processes.

• Provide assistance for cash posters during short-term or unforeseen absences.

• Collaborate with Executive Directors and/or Revenue Cycle Portfolio Leaders to train Cash Posters.

• Foster collaborative relationships with Portfolio Billers and Collectors.

• Maintain a comprehensive understanding of payor contracts and ensure collections align with contract stipulations.

• Stay informed on Medicare and Medicaid billing regulations and act as a resource for agency staff.

• Partner with Executive Directors, AR Market Leaders, Billers, and Billing Managers on payor initiatives.

• Attend Agency BAM meetings to identify and report on collections received.

• Review, investigate, and post various types of funds on a daily basis.

• Prepare cash reports and perform daily reconciliations.

• Address discrepancies by coordinating with internal teams.

• Conduct monthly research and resolution of unidentified cash accounts.

• Manage automated payment files and address exceptions.

⛳️ Requirements

• Minimum of five years’ experience in cash posting.

• At least three years’ experience in health care billing and collections management, with a preference for home health and/or hospice operations.

• Proficiency with eClinical Works, HCHB, and Excel is mandatory.

• Capability to exercise discretion and independent judgment.

• Strong communication, negotiation, and public relations skills.

• Proven ability to manage detailed information accurately.

• Ability to work tactfully and collaboratively with colleagues, peers, service center personnel, referral sources, and payers.

• Resourcefulness, independence, assertiveness, adaptability, and cooperation in fulfilling job responsibilities.

🏝️ Benefits

• A variety of medical, dental, and vision plan options.

• 401(k) retirement savings plan with company contributions.

• Employee recognition program, Moments of Truth.

• Complimentary e-courses through the Learning Management System.

• Access to training sessions and seminars.

• Emphasis on work-life balance to support personal well-being.

• Generous paid time off (PTO) and holiday benefits.

• Opportunities for professional development.

• Centralized resources available to support employees.