Cash Posting and Credit Manager

This is a fully remote position, open to applicants in Alabama, +2 more states.

📋 Description

• Direct cash posting and credit resolution activities across various revenue cycle functions.

• Supervise supervisors, team leads, analysts, and vendor-supported resources.

• Manage a team of approximately 30 members.

• Ensure prompt and precise posting of both manual and electronic payments.

• Oversee processes related to credit balance resolution, work queues, quality audits, and posting logic.

• Assist with EFT/ERA enrollment initiatives and payer setup procedures.

• Track productivity, quality, and operational metrics to foster continuous improvement.

• Collaborate with leadership to optimize workflows, minimize errors, and enhance efficiencies.

• Coach, develop, and mentor frontline leaders and team members.

• Support recruitment, onboarding, training, and employee engagement programs.

• Ensure adherence to HIPAA and all relevant regulatory standards.

• Work with internal stakeholders, payers, vendors, and banking partners to resolve issues and enhance processes.

⛳️ Requirements

• A Bachelor's degree in Business, Healthcare Administration, or a related field is preferred.

• A minimum of 5 years of experience in healthcare revenue cycle is required.

• Experience in cash posting, credit resolution, billing & collections, insurance follow-up, denial management, or payment processing.

• At least 3 years of management or supervisory experience.

• Proven experience leading healthcare revenue cycle teams is strongly preferred.

• Familiarity with Hospital Billing (HB) and/or Professional Billing (PB).

• Experience with Epic software.

• Knowledge of EFT and ERA enrollment processes is a plus.

• Exceptional leadership, communication, organizational, and relationship-building skills.

• Ability to lead and inspire a predominantly remote workforce.

🏝️ Benefits

• Competitive benefits offered upon permanent hire.

• Medical, dental, and vision insurance with various coverage options.

• Preferable healthcare coverage for employees utilizing LCMC facilities.

• HSA & FSA options, including medical expense reimbursement benefits.

• Retirement benefits as part of LCMC's wealth/financial benefits package.

• Life and disability insurance.

• Coverage for accidents, critical illness, and hospital indemnity.

• Paid Time Off (PTO), accruing from the date of hire and available after a 90-day vesting period.

• Generous PTO carryover: up to 200 hours for 0–5 years of service, 220 hours for 5–10 years, and 240 hours for 10+ years.

• Employee Assistance Program (EAP).

• Wellness resources through LCMC's Self benefits.

• Pet insurance.

• Identity theft protection.

• Legal benefits.

• Supportive leadership environment focused on collaboration and professional growth.

• Strong potential for career advancement.

• Employee-centric culture emphasizing recognition, engagement, and work-life balance.