Case Manager – Family Preservation and Prevention Ongoing Services

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver continuous, family-focused case management services to children, youth, and their caregivers.

• Involve families through trauma-informed, strengths-based, and family-centered methodologies.

• Conduct regular assessments of family requirements, strengths, safety issues, protective factors, and obstacles.

• Create, execute, and oversee personalized service plans.

• Carry out necessary monthly in-home visits and additional contacts based on family needs, risks, and agency directives.

• Oversee child safety, family stability, service engagement, and progress towards established goals.

• Support families in accessing behavioral health, medical, educational, substance use, parenting, housing, employment, transportation, and community resources.

• Offer practical assistance, coaching, and resource navigation.

• Maintain regular communication with caseworkers and supervisors from referring agencies.

• Collaborate with schools, service providers, medical professionals, courts, juvenile probation, community organizations, and other involved entities.

• Engage in staff meetings, multidisciplinary case reviews, supervisory gatherings, court sessions, and other mandatory meetings.

• Organize and track referrals while ensuring continuity of care.

• Document case notes, assessments, service plans, contact records, court reports, weekly updates, statistical reports, and other essential documentation.

• Safeguard confidential records and adhere to documentation, privacy, and information-sharing protocols.

• Comply with agency policies, state laws, child protective services regulations, mandated reporting duties, VQ policies, and contractual obligations.

• Promptly report any suspected abuse, neglect, safety risks, critical incidents, or significant changes in family circumstances.

• Participate in supervision, case consultations, quality assurance evaluations, required training, and ongoing quality improvement efforts.

• Travel within the assigned service area for home visits, meetings, court appearances, and service coordination.

• Transport children, youth, or family members when permitted and necessary.

• Maintain a flexible schedule, including evening or non-traditional hours when required.

• Execute additional tasks as assigned by supervisors.

⛳️ Requirements

• A Bachelor’s or Associate’s degree in behavioral sciences, human services, or social services is preferred.

• At least 1 year of experience in case management or child welfare.

• Experience in child welfare and/or case management is highly encouraged.

• A minimum of one year of relevant work experience is preferred.

• Candidates must be 21 years of age or older.

• Flexible availability, including evenings, weekends, and holidays, to support program services.

• Successful completion of Child Abuse and Neglect and FBI criminal background checks.

• Must possess a valid driver’s license and be authorized to drive for program service needs.

• Strong skills in family engagement, assessment, case management, crisis response, and service coordination.

• Ability to identify and appropriately address child safety, family risk, and mandated reporting issues.

• Excellent written and verbal communication skills, including the ability to prepare clear, timely, and objective case documentation and court reports.

• Capability to collaborate with families, agency staff, courts, schools, providers, and multidisciplinary teams.

• Familiarity with child welfare systems, trauma-informed care, family preservation strategies, and community resources.

• Cultural humility and effectiveness in working with families from diverse backgrounds.

• Ability to work autonomously in community settings while maintaining consistent communication with supervision.

• Strong organizational, time-management, and computer skills, including the ability to learn electronic case management systems.

• May need to lift and carry up to 10 pounds frequently.

• Capable of performing tasks that involve standing or walking for 50% of the day and sitting for 50% of the day.

• Ability to bend, stoop, reach, and grasp as necessary.

🏝️ Benefits

• Medical, Dental, and Vision insurance.

• Flexible Spending Accounts.

• Employee Assistance Program.

• Company-paid Life and Short-Term Disability insurance.

• 401(k) plan with employer matching.

• Opportunities for internal promotions and leadership development pathways.

• Work that is purpose-driven.

• Transparent and equitable compensation practices.

• Supportive professional leadership culture.