Case Manager

This is a fully remote position, open to applicants in Argentina, +5 more countries.

📋 Description

• Evaluate medical bills for precision, thoroughness, and adherence to case specifications

• Collaborate with internal teams to enhance workflow efficiency

• Liaise with medical offices, hospitals, and other providers to request information and address unresolved issues

• Acquire and monitor medical records, billing statements, and other essential documentation from healthcare providers

• Identify and pursue missing documents, records, and vital case details

• Assist clients by overseeing case-related administrative tasks and ensuring prompt follow-up on outstanding items

• Engage directly with clients to understand their needs, coordinate services, provide continuous support, and help them reach their objectives

⛳️ Requirements

• Minimum of 2 years of experience in case management or at a law firm

• Proficient in Microsoft Office Suite and case management software or databases

• Exceptional verbal and written communication skills

• Strong organizational and time-management capabilities

• Ability to handle sensitive information with discretion and professionalism

• Bilingual in English and Spanish

• Availability from Monday to Friday, 09:00 AM - 05:00 PM EST

🏝️ Benefits

• Opportunity for remote work

• Certified as a Great Place to Work