Case Manager

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Evaluate the health and safety requirements of members to identify their strengths, interests, and preferences, and create detailed Member Care Plans.

• Collaborate with a Field Care Nurse to provide services that meet members' health and safety needs.

• Ensure that support is administered in the least restrictive environment as outlined in the Member Care Plan.

• Conduct face-to-face social assessments during enrollment and at least every six months, usually at the members' homes.

• Perform quarterly in-person visits and maintain monthly phone communication with members.

• Organize support services focused on social integration, community resources, employment, housing, and other non-medical requirements.

• Ensure the delivery of services is cost-effective.

• Assess risk factors and provide education to members.

• Keep accurate records, including case notes, service authorizations, and updates to the Member Care Plan.

• Serve members across La Crosse County and its surrounding areas.

⛳️ Requirements

• A Bachelor's degree in human services or a related discipline, along with a minimum of 1 year of experience working with frail elders or adults with intellectual, developmental, or physical disabilities.

• Alternatively, a Bachelor's degree in another area with at least 3 years of relevant experience.

• A valid driver's license issued by the state.

• Proof of personal vehicle liability insurance with minimum coverage limits of 100/300/100.

• Must reside within 45 minutes or less of the designated coverage area.

• Experience in Case Management.

• Familiarity with electronic documentation of case notes.

• Knowledge of community health and social service agencies as well as additional community resources.

• Capability to meet work-from-home internet requirements: at least 25 Mbps for downloads and 10 Mbps for uploads.

• A dedicated workspace free from interruptions to safeguard member PHI / HIPAA information.

• Must complete TB screening if selected for the position.

• Availability to work Monday through Friday, from 8:00 am to 4:30 pm CST.

• Willingness to travel up to 40% of the time.

🏝️ Benefits

• A hiring bonus of $3,000, with $1,500 disbursed after 90 days and another $1,500 after 9 months.

• Comprehensive medical, dental, and vision benefits.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Mileage reimbursement for travel related to work.

• Opportunity for remote work arrangements.

• Occasional travel to Humana offices for training or meetings.