Career Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide and assist Merit America learners to achieve success in the program and beyond.

• Oversee learners across various career tracks, including IT Support, Data Analytics, UX Design, Project Management, Cybersecurity, Human Resources, Semiconductor, and Supply Chain Management.

• Develop and implement career coaching sessions while facilitating professional skill enhancement.

• Cultivate supportive learning environments and establish empathetic coaching relationships.

• Track learner progress utilizing both quantitative and qualitative metrics.

• Offer personalized feedback, motivation, guidance, and accountability.

• Tailor coaching approaches to meet individual learner requirements and program objectives.

• Maintain effective communication across coaching teams and cross-functional departments.

• Provide both live and asynchronous career coaching.

• Assist in job sourcing and advocate for entry-level job opportunities.

• Review and refine resumes, prepare learners for interviews, enhance LinkedIn profiles, and advise on networking strategies.

• Monitor job placement progress and validate outcomes through internal reporting systems.

• As a Program Career Coach: support learners from Foundations to Immersion, deliver one-on-one and group coaching, oversee online coursework, intervene when learners are falling behind, coach on time management and goal setting, and assess engagement initiatives.

• As an Alumni Career Coach: manage a substantial post-Immersion employment caseload, provide job-search resources and outreach, collaborate with Employer Partnerships, connect learners with potential employers, and identify systemic barriers to employment success.

⛳️ Requirements

• Dedicated to Merit America’s mission of creating pathways to sustainable careers, breaking the cycle of poverty, and promoting upward mobility for low-wage workers.

• Proven track record of embodying Merit America’s core values.

• Shared commitment to collective responsibility and ownership of group efforts.

• Committed to continuous learning and development in fostering inclusive excellence.

• Enthusiastic about promoting an inclusive workplace culture.

• Strong understanding of resume and cover letter writing, interviewing techniques, effective written and verbal communication, LinkedIn networking, and overall job search strategies.

• Prior experience in career coaching, tutoring, education, counseling, youth development, non-profits, or other mission-driven roles.

• Capable of customizing support to meet individual learner needs.

• Excellent relationship-building and communication abilities.

• Ability to understand, empathize with, and cater to individuals from diverse backgrounds.

• Proactive and able to work independently in a dynamic environment.

• Outstanding operational and organizational skills; adept at managing schedules and multiple priorities.

• Eager to seek new information, knowledge, skills, and capabilities.

• Availability on weekends.

• Able to work evenings until as late as 10 PM ET and on weekends.

• Must reside within the 50 states or the District of Columbia.

• Full authorization to work in all 50 U.S. states and the District of Columbia.

• Employment visa sponsorship is not available.

🏝️ Benefits

• Medical, Dental, and Vision insurance (100% Paid Employee Only Coverage).

• Flexible Spending Account and Health Savings Account.

• Dependent care Flexible Spending Account.

• Health Reimbursement Account fully funded by Merit.

• Education and personal development reimbursement.

• Access to a catalog of courses for professional learning and development.

• Short and long-term disability coverage.

• Flexible Paid Time Off (PTO) after a 90-day introductory period.

• Paid Parental Leave and Adoption benefits after one year of employment.

• 11 federally recognized holidays.

• Two-week holiday office closure in December/January.

• 401(k) retirement plan with automatic contributions from Merit.

• Wellness benefits and resources.

• Employee discount perks program.

• Stipend for phone and technology expenses.

• Stipend for home office setup.

• Opportunities for community building through affinity groups and various meetups, both virtual and in-person.